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| What To Do If You Have A Claim |
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Have you been involved in an accident?
Returned from work to find your home flooded? Or suffered
a disability? If you are an 3D Insurance Services insurance
policy holder do not hesitate to call one of our representatives
to file a claim.
In most cases you will also be able to contact the insurance
company directly, if necessary, after hours.
If you have already filed a claim, and would like an
update on its status, please contact the appropriate
department directly. |
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| What to do after an Auto Accident |
Auto Accidents are unexpected and stressful. Even
the most careful drivers may be involved. Prepare
the trunk of your car for a possible accident as well
by making sure you have a set of cones, warning triangles
or emergency flares. Make sure you also have:
A pen
A card with relevant medical information for you and
your family.
What to do after an auto accident:
1. Stay as calm as possible.
2. Check for injuries. Life and health are more important
than damage to vehicles. When in doubt, call an ambulance.
3. If the accident is minor and there are no serious
injuries, move cars to a safe place, rather than risk
being in moving traffic.
4. Turn on hazard lights. If warranted, and possible,
use cones, warning triangles or flares for safety.
5. Call the police, even if the accident is minor.
6. Notify your insurance agent about the accident immediately.
7. Don't sign any document unless it is for the police
or your insurance agent.
8. Make immediate notes about the accident including
the specific damages to all vehicles involved. If the
name on the auto registration and/or insurance policy
is different from the name of the driver, establish
the relationship and jot it down. Get witness information,
if possible, as well.
9. Be polite, but don't tell the other drivers or the
police that the accident was your fault, even if you
think it was. Likewise, do not accuse the other drivers
of being at fault at this time. Everyone is usually
shaken up immediately after an accident, and it is wise
to state only the facts. Limit your discussion of the
accident to the insurance agent and the police. Even
if the facts are embarrassing or detrimental to you,
be truthful.
10. If you have a camera handy, and it is safe to do
so, it may be helpful to photograph the accident scene.
11. If possible, do not leave the accident scene before
the police officers and other drivers do
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12. Finally, remember that while getting the facts is
very important, investigating the accident should be
left to the police officers and the insurance companies.
Once you've collected the information refer
it directly to your 3D Insurance Services representative. |
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| The Homeowners Claims Process
Made Simple |
| Contact us and report the damage in order to start the
process. |
1. Look for potential safety risks. Take reasonable
steps to correct them.
2.Take reasonable steps to prevent further damage.
3. If the loss is caused by theft, notify the police.
4. If the loss involves a credit card or bank fund transfer
card, notify the credit card company or bank immediately.
5. Keep an accurate record of your repair expenditures.
6. Separate items that may be cleaned and/or repaired.
7. Check with your claim representative before you discard
any items you plan to claim as damaged.
8. Review your policy for specific coverage information. |
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| If your home is uninhabitable: |
1. Find temporary housing for your family (there is
no coverage under the flood policy for this expense).
2. If possible, do not enter into any long-term leases
until you talk to a claim representative.
3. Keep all receipts associated with the temporary housing,
meals, and other miscellaneous expenses.
4. Payment for expenses that are beyond your normal living
expenses may be available. |
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| For questions about other types of claims contact your 3D Insurance Services representative. |
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| Auto Insurance • Motorcycle Insurance • Homeowners Insurance |
| Life / Health Insurance • Business Insurance |
Call 866-607-4906 Toll Free
Ext. 5282 Ask for Tonia
Tel: 214-607-4906 , Fax: 866-436-2810
8405 Lakeview Parkway, Suite 212
Rowlett, Texas 75089 |
